Energy Advice

ACTS provides tailored advice and support on a range of issues relating to home energy and winter health as well as signposting clients to relevant internal and external services for other assistance.

As part of the energy service the advisor can:-

• Advise on, recommend and refer to the handyman service to install small scale home energy efficiency improvements to clients homes
• Assist on fuel switching to save clients money on energy bills
• Refer to external organisations for grant assistance for the installation of replacement heating systems and / or insulation measures
• Liaise with energy providers to resolve fuel bill issues or concerns
• Run winter awareness events throughout the borough to inform older people of the impact of cold homes on health
• Conduct befriending and emergency support visits where necessary in extreme weather

Contact Age Concern Tyneside South on 0191 4566903 in order to book an appointment or enquire further