Job Description

(24 months fixed term)

Job Title:                     Community Engagement & Activities Officer

Hours:                         28hrs/week

Salary:                         £15,288pa (actual) - (£19,110 FTE)

Accountable To:         Chief Officer

Purpose:                     To initiate and facilitate a programme of community engagement and development with older people, targeting small communities in South Tyneside, to address isolation, loneliness and inactivity through improved community participation.

Key Tasks:

1. To have lead responsibility for the development phase and implementation of the project on behalf of ACTS.
2. To identify three to four neighbourhoods to focus the implementation phase on based on thorough research and local community intelligence to develop a clear work programme to achieve project outcomes.
3. To plan and co-ordinate a comprehensive community engagement plan to fully engage older people throughout the project, empowering and motivating them to sustain their involvement throughout delivery.
4. To identify and effectively engage with individuals, groups and partner organisations already active within local communities to enhance rather than duplicate existing provision and to maintain and build on these community links.
5. Recruit and fully support volunteers into a range of different volunteering opportunities to support project delivery, advocate for older people and become community champions.
6. To develop a diverse range of activities, sessions and events that promote positive health and wellbeing ensuring they are widely accessible and available to older people.
7. To actively promote and publicise the project and organise events within communities to maximise engagement and participation of older people based on a good understanding of the barriers faced by older people in accessing and participating in community-based activities.
8. Formalising a community engagement model of supporting older people that can be adopted in other communities, sharing the learning and positive achievements widely.
9. To engage with stakeholders including statutory, non-statutory and voluntary sector partners to effectively deliver and promote the project and promote the outcomes of the project.
10. To establish an effective exit strategy that ensures provision is sustainable beyond the project funding.
11. To ensure the project is effectively monitored, responsive to project participants and adheres to grant terms and conditions supported by the Senior Management Team.

General Duties:

1. To contribute to the broader work of organisations marketing and communications.
2. To adopt safe working practices in line with organisations current procedures and to undertake appropriate training in health and safety.
3. To be able to identify Safeguarding issues and fully implement safeguarding procedures and protocols and to attend relevant training.
4. To promote equality and diversity in the workplace by helping to deliver services which are accessible and appropriate to customers needs.
5. To represent Age Concern Tyneside South in a reputable and professional manner at all times.
6. To maintain a high standard of customer care and contribute towards the development of a culture of customer service excellence within the organisation.
7. To contribute to the development of a respectful and mutually supportive working environment.
8. To make suggestions that will drive forward performance, promote value for money, challenge and help resolve any service delivery problems.
9. To undertake any other duties, as requested by management, commensurate with the grade of the post.

This job description is current at the date shown, but in consultation with you, it is liable to variation by management to reflect or anticipate changes in or to the job.

This post is subject to disclosure procedures in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.

July 2018

Person Specification