Our People

Senior Team

Responsible for leading the organisation and ensuring we work efficiently and effectively to get the best outcomes for older people on South Tyneside. Strategic planning, staff management and training, bringing in money and accounting for what we do are the responsibility of this team.

Grahame Cassidy

Chief Officer



Susan Wicks

Deputy Chief Officer 



Kate Price

Development Coordinator & Funding

Raymond Reay

Finance Officer



Home Support Team

Our Home Support Team aim to give you the support you need, when you need it most. The fantastic Home Support Team, cleaning, shopping and chatting, keeping your home the way you want it, and visiting as often as you want them to.  And we can sort out the garden too!

(Please note Home Support is a Paid for Service)

Andrea Tulip

Home Support Supervisor


Sam Lindsay

Home Support Worker

Samantha Mosley

Home Support Worker

Melissa Philips

Home Support Worker

Melissa Philips

Joanne Dorwood

Home Support Worker

Susan Clay
Home Support Worker

Leanne Henderson

Home Support Worker

Pauline Stevenson

Home Support Worker

Karen Davidson

Home Support Worker

Chloe Hadnum

Home Support Worker

Beverley Nelson

Home Support Worker

Tania Jewitt

Home Support Worker

Amanda Chattaway

Home Support Worker

Amanda Chattaway

Graham Smith

Home Support Gardener


Home From Hospital Team

The Home from Hospital Team cover 7 days a week, 52 weeks of the year, making sure you’re supported well after your hospital stay, you have what you need when you get home, and just being there and checking how you are.

Joy McKeith


Lauren Pinkney


Sonia Lindsay


Handy service

The Handy Service carries out home assessments to make your home safe and warm. The Team can come out to your home and fit key safes, grab rails, extra banisters and other measures which will help keep you safe and warm in your home.

Stevie Thompsom

Handy Service Supervisor


Ray Lindsay

Handy Person


Kevan Graham

Handy Person


Brian Johnson

Handy Person

Jim Wilkinson

Handy Person

Les Beveridge

Handy Person

Central Management Team

Our Central Management Team make sure everyone who contacts us gets to the right support.  They also make sure we have your details so we can contact you back later and check that you were happy with what we’ve done.

Julie Mason

Team Worker


Cemil Bedir

Team Worker


Laura Scott

Team Worker

Laura Scott

Information and Advice

Our Information and Advice Team will help you get the benefits you’re entitled to and supporting you with all things legal and worrying.  We can help with bills and debts, whether large or small, and take that load off your mind; or you might have other problems – we’ll make sure you’re treated fairly, and advocate on your behalf when you need someone to fight your corner

Steff Davidson

I & A Officer


Tony Lindsay

I & A Officer


Martin Leonard

I & A Officer


Kevan Swain

I & A Officer – Debt


Phil Mann

I & A Officer – Advocacy


Neil Harrison

I & A Officer – Wills




Link Work Team

Our Link Workers are here for you if you are feeling low and a bit isolated; they will spend time with you, on the phone or face to face, and find out what would make a difference for you, then support you to plan to get there.  Whether it’s a practical problem that you need a hand to resolve, or you’d appreciate a bit of time to build your confidence and connect with an activity or group, they’re here to help.

Keith Byrne

Link Worker



Teryza Dilbert

Link Worker

Mallika Sathishkumar

Link Worker

Helen Smith

Link Worker

Community Development Team

The Community Development Team are getting activities going in your neighbourhood and getting people connected to others to reduce social isolation.  The Team work with local people to set up the activities you want in your neighbourhood; from coffee mornings to gardening groups and everything in between.

Emma Whitelock

Com Dev Project Coordinator


Alesha Aljeffri

Com Dev Worker


Ellie Wardingham

Com Dev Worker

Lauren Hunter

Com Dev Support Worker


Alison Brown

Connect 2 Coordinator

Victoria Fleming

Volunteer and Activities Coordinator


Victoria recruits and supports the amazing volunteers who make ACTS possible – from working on Reception to running groups and events, our volunteers are what make ACTS what it is

Domestic Team

The Team that keep our building clean, safe and welcoming for our visitors and staff.

Jan Erwin


Carol Magrs

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